Employment Counselor/Skills Instructor

Level: Experienced

Job Location: 87 North Clinton Ave - Rochester, NY

Position Type: Full Time

Education Level: Bachelors Degree

Salary Range: $20.50 - $21.50 Hourly

Travel Percentage: Up to 10%

Job Shift: Day

Job Category: Family Services

Under the supervision of the Match Grant Program Manager, the Matching Grant Employment Counselor/Skills Instructor provides employment related service and case management support to Matching Grant program participants whose goal is to achieve economic self-sufficiency through intensive case management and employment services .The Matching Grant Instructor provides, educational classes, case management assistance and support to participants that will help refugees overcome their obstacles in order to reach their employment goals. The Match Grant Employment Counselor/Skills Instructor serves as a liaison for potential employers and employable Match Grant clients.

Essential Duties and Responsibilities

• Provides training using a prescribed curriculum to prepare the MG client for employment in the U.S
• Conducts weekly employment readiness skills training. Topics such as employer expectations, conducting a job search, applying for jobs, completing a resume, workplace culture are topics included in the training provided
• Documents the provision of all job readiness and placement activities provided in the case file
• Supports the client in the job search process
• Assists in preparing the client for the interview process.
• Provides Job placement assistance
• In partnership with the MG case manager affirms the program expectations and possible consequences of noncompliance as reflected in the Client Agreement related to employment
• Works collaboratively with the MG case manager to support the client in their journey to self sufficiency
• Assists in addressing employment barriers to prevent potential sanctions and possible termination from the Match Grant Program
• Supports the job developer in recruiting new employer relationships through outreach and networking
• Transports clients to job interviews and provides support in the employment interview
• Provides ongoing post placement follow up until case closure
• Participates in peer led case file review monitoring for documentation and service delivery compliance with ORR /USCCB regulations
• Supports the Program through development and maintenance of community relationships for the purpose of finding clients gainful employment.
• If requested, contacts potential employers for openings and sets up meetings to present services, focusing on the CCFCS Agency employer relationship.
• Attends networking events and assigned job fairs for the purpose of connecting with community employers and to distribute information about the MG Program
• If requested Provides required employment post placement, follow up with the client and the employer at two weeks.
• Participates in relevant Agency meetings and/or trainings
• Attends all required funder training activities and keeps current of program requirements
• Actively pursues development of professional competencies related to job role performance through reading, supervision, and in-service training
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standard

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Education: Associate’s or higher degree in Human Services, Social Work, or related field preferred. An equivalent combination of education and experience will be considered.

Experience: Experience working in human services field and/or workforce development and/or refugee assistance, job counseling, case management experience or training is preferred. Ability to engage with a diverse population including non-English speakers, volunteers, and community employers

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program.

Additional Requirements:

• Ability to prioritize assignments, plan, and complete work projects with minimal direction,
• An ability to work efficiently and effectively and meet deadlines,
• An ability to work under pressure,
• Excellent verbal/written skills,
• Ability to maintain confidentiality,
• Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
• Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.