For two consecutive years running, Five Star Bank has been recognized locally as a Top Place to Work in Rochester and Buffalo, and nationally as a Great Place to Work. These certifications highlight our dedication to fostering a supportive, inclusive, and rewarding work environment!
Position Title: Loan Processor 1 - Indirect
Reports To: Retail Credit Process Administrator
Department: Consumer Loan Processing
Purpose: The Loan Processor 1 - Indirect is responsible for processing loan applications from Branch staff and Indirect Dealers.
Supervisory Responsibilities:
Degree of Supervision Received: Moderate
- Supervision Received (title): Retail Credit Process Administrator
Degree of Supervision Given: None
- Supervision Given to (Titles): N/A
Essential Functions:
- Receives direct loan applications from branch staff and verifies system information to paper copy for completeness and accuracy in preparation for Underwriter review.
- Reviews documentation to ensure that loans follow established bank procedures and compliance regulations. Prepares additional forms as required.
- Prepares direct loan closing documents for branch locations, assuring accuracy and completeness of all necessary closing items.
- Receives indirect loan applications from dealers to enter into the system in preparation for Underwriter review.
- Verifies indirect closing documentation to system information and updates as necessary.
- Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
Job Related Qualifications – Education and Prior Experience:
Required:
- Education: High School Diploma or equivalent.
- Prior Experience: 1+ Years Type: Loan Processing
Competencies:
- Working knowledge of Microsoft Office applications with the ability to learn new and existing banking software
- Strong verbal and written communication skills
- Strong organizational skills with the ability to multitask and prioritize to meet assigned deadlines
- High level of attention to detail with the ability to follow detailed procedures and ensure accuracy
- Responds to requests for information in a timely and professional manner
Physical Requirements:
- Able to regularly sit for prolonged periods of time.
- Extensive computer usage is required.
Benefits:
- Medical, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Account(s)
- Company Paid Life Insurance, Long Term Disability, and Short Term Disability
- Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
- Tuition Reimbursement
- Employee Referral Program
- Wellness Reimbursement Program
- Star Volunteer Program
- Employee Banking and Financial Perks
- Paid Time Off (PTO)
- Company Paid Holidays
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.
This job description is not exhaustive. The Loan Processor 1 - Indirect may be required to perform other duties as assigned.