Operations Assistant, Wellness

Operations Assistant, Wellness

9605BR

Student Affairs

Wellness Programs and Services

Job Summary

The Operations Assistant is a key member of Wellness Operations, supporting personnel processes and facilities management functions. In addition to supporting personnel administration for Wellness, the Operations Assistant is responsible for the facility management of the August Center, which houses the Student Health Center, Counseling & Psychological Services, Case Management, RIT Ambulance and Student Wellness.

This position reports to the Associate Director of Wellness Operations.

Job Responsibilities

Professional Staff Operations:

• Coordinate with Student Affairs Financial Planning & Business Operations Team, Wellness Team and Human Resource partners, to facilitate processing of position control requests and change EAFs to ensure accurate employee data and reporting.
• Facilitate the processes that support the recruitment, hiring and onboarding of Wellness staff through related systems.
• Track FTE and headcount, process related transactions and ensure Wellness staff position data is accurately reflected in HRIS system.
• Develop and oversee a process for tracking and reporting on staff professional development; support Wellness departments in tracking licensure and certifications.

• Manage building security systems and access control for the August Center.
• Manage facilities maintenance requests for August Center.
• Serve as August Center Phone Coordinator.
• Facilitate and oversee the capital equipment physical inventory process.
• Communicate relevant facility news and updates to staff in a timely manner.
• Support building-wide projects; liaison with campus partners to ensure appropriate facilities support.

Required Qualifications

Education:

• Associates degree or equivalent experience

• 2 years of experience in human resources, operations management, facility coordination, or a related field.

• Experience using technology and systems to support administrative, operation and
• program functions.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in complex situations with competing priorities.
• Ability to maintain attention to detail and task completion in a fast-paced, student focused environment.
• Possess strong organization, conflict resolution and communication skills.
• Customer service oriented.
• Effective interpersonal, written, and electronic communications skills, including the ability to convey complex information in accessible terms to diverse or multicultural audiences.
• Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals.
• Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately.
• Computer competence using software and enterprise systems appropriate for the complexities of the role and its functions.
• Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn.
• Ability to understand and follow legal policies, compliance expectations, and university guidelines and procedures.

Preferred Qualifications

• Prior experience working within a higher education institution.
• Proven ability working in a complex organization, developing streamlined and innovative process improvements and making informed decisions in the context of strategic organizational goals and policies.

Required Minimum Education Level

Associates or Equivalent Experience

Work Location

Henrietta Campus — 100%

Wage Band

114H

FLSA Category

Non-exempt

Employment Category

Fulltime

Required Application Documents

Cover Letter, Curriculum Vitae or Resume

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Hourly/Salary Minimum

16

Hourly/Salary Maximum

25