Overview
St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master’s, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master’s and doctoral programs in business, nursing, education, pharmacy, and public health. The University’s residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background. The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, “Teach Me Goodness, Discipline, and Knowledge.” We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres—a beautiful setting for a warm, friendly campus community.
Job Responsibilities
The Pharmacy Student Success Coach supports Wegmans School of Pharmacy students in navigating their academic journey by identifying challenges and providing resources to enhance their success and retention. This role collaborates with the student success network, faculty, and administration to deliver proactive, student-centered support and improve academic and professional outcomes. Provide individualized and group support to address non-academic challenges impacting student success (e.g., time management, tutoring, mental health referrals). Establish a trusting environment where students can share their thoughts, aspirations, concerns, and interests while fostering a supportive and professional environment using active learning, reflective thinking and confidential debriefing processes. Provide regular touchpoints, create individual development plans, and facilitate reflective exercises with students that have experienced academic difficulties and are on hybrid plans. Serve as a member of the Student Success Committee, responsible for maintaining connection and outreach to students who are on hybrid plans and Leave of Absence. Develop, curate, and disseminate resources to support student success, including workshops, support programs, and faculty guidance materials, in collaboration with the Assistant Dean of Student Affairs. Collaborate with faculty to deliver transitional programming to set incoming students up for success and provide a smooth matriculation process. Support student success programming, such as orientation and immersion experiences. Coordinate the facilitation of student make-up exam sessions. Work collaboratively with the Student Success Coach for the online pathway. Ensures processes are in place to track, monitor and record student completion and/or program outcomes. Review and develop action plan based on student and faculty feedback for improvement of program. Perform other duties as assigned by the Office of Student Affairs
Education / Experience
Bachelor’s degree and 2 years of relevant experience required. Master’s degree and at least 1 year experience with student affairs or health profession education and/or graduate programs preferred. Or equivalent combination of education and experience.
Competencies / Skills
Applicants should have: Demonstrable experience supporting students in both individualized and group settings Ability to work with a diverse student population to provide a variety of student support and triage services to students In-depth knowledge of academic success strategies, such as time management and organizational skills Strong written and oral communication and interpersonal skills to engage with student and faculty stakeholders Ability to maintain confidentiality at all times, as required by policies and standards Self-motivation – work independently and have strong problem-solving skills in a fast-paced environment Basic computer skills Familiarity with common computer office programs (e.g. Microsoft Office, Adobe, Google Suite) and student information systems Ability to learn new computer-based applications quickly Prior working knowledge of basic office/teaching machinery (e.g. copier/printers, scanners, projectors)
Supervision of Employees
N/A
Work Environment
Pleasant office environment
Equipment to be Used
Computers and peripherals, copier, printer, telephone, A/V equipment
Job Type
Full-time
Work Hours
Full time/12 months/35 hours a week/may be required to work overtime if needed. Ability to work a flexible schedule to include occasional evening and weekend assignments.
Special Conditions for Eligibility
N/A
Minimum Number of References Requested
2
EEO Statement
It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the College has employees. The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law. The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email (titleix@sjfc.edu), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security (585-385-8111).
Work Location
3690 East Ave., Rochester, NY 14618
FLSA
Exempt
Salary / Hourly Range
$60,500.00 per year
Notes
The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University’s competitive Total Rewards package which can be viewed here
Posting Number
S00676P
Desired Start Date
03/01/2025
Open Until Filled
Yes
Special Instructions to Applicant
For more information, please contact Dr. Liz Bremer, St. John Fisher University, 3690 East Avenue, Rochester, NY 14618. Email: ebremer@sjfc.edu or phone (585) 899-3722. This position is open until filled.