Senior Staff Specialist

Senior Staff Specialist

9538BR

Student Affairs

Center for Leadership & Civic Engagement

Job Summary

Reporting to the Director of the Center for Leadership and Civic Engagement (CLCE), this position provides day-to-day administrative support to the CLCE.

This position will:

• Provide support for all CLCE inquiries and information, making appropriate referrals and directing questions and communications to the appropriate functional areas.
• Manage the office facilities and administrative operations for CLCE central department suite, including monitoring and maintaining the supplies and equipment, maintenance of appropriate office physical environment, and department record and file management.
• Provide administrative support for the Director and Associate Directors (Sr. Leadership Team), assisting with daily logistical and operational planning for the department and the various programs, services, and events offered by each functional area.
• Provide daily operational support in addition to special program/event support for the Alternative Break, FoodShare and Community Impact Awards initiatives.
• Provide administrative support for the CLCE regarding functions relation to student employment, including position postings, recruiting and hiring, employee onboarding procedures, and systems access requests.
• Serve as the technology coordinator for the department to provide oversight of technology purchases, inventory, and basic training.
• Provide support for department level financial and contractual transactions including management of the procurement card(s), record retention and signature controls for external contracts, procurement, and travel support.
• Supervise a student team including 2-3 undergraduate students and provide support for a larger student team of 25 undergraduate and graduate assistants.
• Oversee the divisional service reporting system ensuring the accurate tracking of student philanthropic activities.

This position requires a student-centered individual with excellent verbal and written communication skills, strong interpersonal skills, and strong administrative, organizational, and problem-solving abilities. This position works closely with campus partners, community members, and student leaders to assist in creating a vibrant, engaging culture that cultivates student engagement.

Job Responsibilities

• Overall administrative support for the Director and Sr. Leadership Team for the CLCE. Coordinate and schedule appointments and maintain Director’s calendar; assist with and generate correspondence and departmental mailings; create and assist with presentation materials; assist with publication revisions; coordinate travel arrangements; maintain files. Track and maintain compliance related documentation for department including records retention timelines and protocols; review time sensitive/high-level deadlines and tracking for department and/or divisional reports.
• Coordinate and implement the logistics related to ongoing CLCE events (space reservations, catering, etc) as well as direct support for major initiatives including: Travel Arrangements and Documentation Support, including crowdfunding, for Alternative Break student trips Coordination of funding and payments for annual Community Impact Awards in collaboration with Office of Financial Aid and Scholarships Coordination of support for the day to day operations of the RIT Food Share in collaboration with CLCE Staff and Americorps VISTA staff.
• Provide personnel managament for student staff including hiring, training, supervising and evaluating a student team that provide in-depth resource and referral support, serve as courteous greeters for the office, and provide informed and accurate responses to phone inquiries. Managing Kronos timecard changes and approvals for student staff.
• Manage the main CLCE office spaces and operations, office space set up, reception staffing, central workspace assignments, appearance, and organization, storage spaces, and staff office turnovers/prep for new occupants. Serve as the technology coordinator for the department to provide oversight of technology purchases, inventory, and basic training.
• Designated custodian of departmental record-keeping by Director; work with the Office of Legal Affairs and Compliance Office to ensure proper handling of sensitive and confidential student, event, and personnel records for current and former center staff members and events. Follow and stay current with RIT document and record-keeping policy and expectations. Oversee the divisional service reporting system ensuring the accurate tracking of student philanthropic activities.
• Provide leadership and educational awareness to staff and students in developing/supporting an inclusive/diverse community based upon the recognition of student rights and academic goals to foster learning and growth.
• Participate in department, division, and university committees and seek professional development opportunities as appropriate.
• OTHER DUTIES AS ASSIGNED

Required Qualifications

Education/Experience:

• Three to five years of progressive experience with HS/GED in similar environment and managing mid-level and/or senior-level leadership administrative support.

• Two to three years with Associate’s Degree in Business/Office/Administrative management or related field in a dynamic and highly interactive work environment.
• Must have progressive responsibilities in a highly interactive office setting and demonstrated success in managing diverse customer and client service needs.

• Welcoming and resourceful ambassador for division and department.
• Demonstrated success as team member, coordinator, and collaborator.
• Possess a deep understanding of a diverse student body and a demonstrated commitment to diversity and cross-cultural issues.
• Mature, with ability to refer, resolve, and direct a multitude of questions and concerns received through phone, email, and in person contacts.
• Ability to manage confidential information and records.
• Ability to work autonomously and with frequent interruptions.
• Ability to manage multiple tasks simultaneously, attending to details and bring processes to closure by set deadlines.
• Excellent ability to manage office staffing, inventory, and environment.
• Excellent communication and interpersonal relations.
• Intuitive problem solving skills.
• Willingness to learn American Sign Language.
• Willingness to learn new software programs and systems.
• Customer service focus with an emphasis on serving students.
• Advanced knowledge of applications associated with the Microsoft Office suite of software programs (Word, Excel, PowerPoint, and Access).

Preferred Qualifications

• Bachelor’s degree
• Significant work experience and demonstrated success working with college-age students within environments as indicated above.

Work Location

Henrietta Campus — 100%

Wage Band

115H

FLSA Category

Non-exempt

Employment Category

Fulltime

Required Application Documents

Cover Letter, Curriculum Vitae or Resume, List of References

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Department/College Description

Student Affairs affirms the university’s mission by leading RIT in developing a thriving and inclusive learning environment that empowers students to invent and reinvent their goals and aspirations. The success of every student is our highest priority.

The Center for Leadership & Civic Engagement helps students explore and advance their own purposeful trajectory through transformative community experiences. Through the Center's portfolio of programs students can enhance their leadership skills and explore civic identities while engaging in thoughtful interactions that examine new perspectives.

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Hourly/Salary Minimum

16

Hourly/Salary Maximum

27