Level: Entry
Job Location: 87 North Clinton Ave - Rochester, NY
Position Type: Full Time
Education Level: Bachelors Degree
Salary Range: $20.50 - $20.50 Hourly
Travel Percentage: Up to 20%
Job Shift: Day
Job Category: Family Services
General Description
Under general supervision, assesses clients for career training and/or education programs, provides career counseling
and technical assistance and resources to enroll in clients desired program. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
- Assesses refugee prior education or employment, language ability, and transferable skills
- Assists client in the development of the client’s career development plan
- Provides career counseling and orientation to U.S. work culture
- Provides job-related transportation and translation
- Maintains an up-to-date confidential file on each client
- Assists clients with all steps of career training and education enrollment: choosing program, application, financial aid review, ect.
- Matches clients’ availability, interests, and English level to career/education programs
- Provides regular follow-up and reassessment as described in the department guidelines
- Activates plan to meet the clients current needs
- Coordinates activities with employment services staff
- Files reports as required
- Participates in relevant Agency meetings and/or trainings
- Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
- Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
- Other duties as assigned
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Bachelor’s Degree in Human Services, Social Work, Business Administration, or related field. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver’s License.
Experience: Two years of experience in employment services field. Ability to speak a second language is preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program.
Additional Requirements:
- Ability to prioritize assignments, plan, and complete work projects with minimal direction,
- An ability to work efficiently and effectively and meet deadlines,
- An ability to work under pressure,
- Excellent verbal/written skills,
- Ability to maintain confidentiality,
- Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
- Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
- Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.
Salary20.50 - 20.50 Hour