Summer Public Safety Intern - ECD

The Emergency Communications Department’s Summer Public Safety Intern Program (SPSIP) is a four (4) week exploratory program of study created to give a broad understanding of telecommunications with a focus on Emergency Communications and the Rochester/Monroe County 911 Center.  Participants receive training in answering calls, processing information, and review the duties and responsibilities of phone operators in both emergency and non-emergency settings.  Within two weeks of successfully completing this course, plus the two-week Hillside YETA course that follows, the participant will be eligible to sign up for an accelerated Civil Service Exam (exam can be bypassed depending on the status of the NYS HELP Program).

The Summer Public Safety Intern Program (SPSIP) is a program scheduled to be held from July 21, 2025 to August 15, 2025. The summer program is designed to provide participants with a set of classes and activities to prepare them to pursue and obtain selected careers in public safety. 

The coursework and training will provide skills in basic academics, general employability and decision-making, and job-specific requirements. Participants will also receive an overview and history of the career/industry selected and a basic understanding of its general management and operations.

• Cell phones/electronics will not be used unless on break.
• Participants will wear business casual clothing.  No open-toe shoes or heels are allowed.
• Come to class prepared with a notebook and a minimum of two pens and pencils.
• No horseplay or vulgar language will be allowed.
• No use of language or vocabulary that is insulting or uncomfortable to another's culture, race, nationality, origin, or sexual orientation will be accepted.
• Grooming.  Clean and professionally presentable (Good Hygiene is of the utmost importance).
• All paperwork will be handed in on time.
• All students will respect and obey all instructors and guest lecturers. 

Course participants are required to meet the following requirements and expectations:

• Submit application and all required information on time.
• Provide proof of a High School Diploma or G.E.D.
• Provide proof of an NYS ID.
• Proof of City of Rochester residency is required throughout the Summer Public Safety Intern Program (SPSIP).
• Be between 17-25 years of age.
• Successfully complete a pre-employment drug test and criminal background check.
• Be on time for class and attend daily.
• Be a team player.
• Possess critical thinking skills.
• Abide by the Summer Public Safety Intern Program (SPSIP) Rules of Conduct.
• Perform well in an interview.