Senior Assistant Director
9432BR
Enrollment Management
Office of Financial Aid and Scholarships
Job Summary
Under direction of the Associate Director’s, The Senior Assistant Director serves in a leadership role in the development of policies, procedures, and the execution of applicable office policies. The Senior Assistant Director will independently administer one or more programs requiring mastery knowledge and/or a specialized skill-set for successful execution and delivery of regulatory requirements.
The Senior Assistant Director provides leadership, supervises and evaluates designated exempt and/or non-exempt staff within the office and works closely with other administrative and academic departments to ensure consistency in policies, practices and compliance. The Senior Assistant Director also serves as a lead in establishing policy and training in their associated programs while serving a small population of students.
RIT, as an institutional member of the National Association of Student Financial Aid Administers (NASFAA) requires all members to exemplify the highest level of ethical behavior and demonstrate the highest level of professionalism by following the Statement of Ethical Principles.
Job Responsibilities
Exercise professional judgment when making decisions. Understand compliance requirements and provide assurance and leadership on compliance-related needs. Have the ability to execute special department projects independently. Support the goals of Enrollment Management in the recruitment of prospective students and retention of continuing students. Make recommendations to leadership where appropriate.
Act in a leadership role, actively participate in developing and implementing strategies/policies/procedures to comply with new and changing federal regulations, software and department needs. Strategies will support clear communication within the OFAS, as well as externally and will support the goals of Enrollment Management. Policies will comprise program analysis and judgment of current procedures and management of any needed changes. Leadership includes selection, management, training and evaluation of assigned employees and with knowledge in each program of supervision. Serve as an authoritative resource with regards to the interpretation of federal and state regulations, institutional policies and procedures for assigned programs. Have a thorough working knowledge and ability to lead change in technical infrastructure and compliant procedures through, but not limited to, testing new software releases, system advancements and personnel trainings.
Analyze and evaluate reports and financial aid to determine eligibility and make revisions where applicable for assigned population. Correspond with students to provide customer service with diplomacy and tact while upholding Institute policies and respecting families’ privacy and confidentiality. Responsible for understanding and applying a thorough knowledge of federal, state, and institutional policies and regulations to ensure aid is offered and communicated within eligibility requirements.
Serve as principal liaison and advisor for specific program responsibilities to: university community, federal and state agencies, scholarship foundations, high schools, other universities, prospective and continuing students and families. Must engage in contact with a large cross section of university, attending meetings and communicate with appropriate stakeholders
Strategically plan and update office operations to be more efficient. Improve student contact interactions by implementing programs and communications that maximize student’s understanding of aid processes and securing of financial aid in support of enrollment
Responsible for program compliance, assurance and leadership on compliance-related needs, divisional and departmental critical work independently.
Specific programmatic responsibilities include one or more if the following:
- Ownership of compliance and processing of Return to Title IV calculations (R2T4) in compliance with federal regulations.
- Lead in establishing training of OFAS and selected RIT staff (registrar’s office, student financial services, housing, dining) on compliance issues related to withdrawal, leave of absence and R2T4 calculation data elements and satisfactory academic progress (SAP).
- Creation and maintenance of internal business processes and procedures related to reporting, ProSAM and internal staff training
- Complete monthly and annual reconciliation of assigned programs
- Serving as liaison to Enrollment Systems and Analytics working to ensure data integrity and proper reporting and systems understanding
- Construction of internal procedures related to administration of assigned programs, such as SAP, Direct Loans (DL), R2T4, Communications, customer service, etc.
- Provide annual schedule of: tracking e-mails, phone and chat bot needs, disbursement, etc. for assigned programs
Compose and conduct presentations to students, parents, colleagues and as outreach to the community.
Other duties as assigned
Required Qualifications
Must demonstrate effective leadership skills, mastery of federal student aid regulations and keep current with ongoing regulation, system, and policy changes. Must have strong communication skills, written, verbal, presentation skills, computer literacy, analytical, problem solving skills and ability to work with diverse populations. Must be highly flexible, a demonstrated ability to work collaboratively with others and able to work in a fast-paced, high energy work environment that emphasizes measurable work outcomes. A willingness to learn American Sign Language in some roles.
Must be skilled in the use of Microsoft Office and US Department of Education Systems, as well as have an understanding of and willingness to learn the following applications: ProSAM (Financial Aid Management System), PeopleSoft Student Information System, NYS Higher Education Services Corporation Systems, OnBase document scanning system, , ScholarNet
Preferred Qualifications
At least five years of demonstrated financial aid and/or supervisory experience or relevant higher education experience preferred.
Required Minimum Education Level
Bachelors or Equivalent Experience
Work Location
Henrietta Campus — 100%
Wage Band
118A
FLSA Category
Exempt
Employment Category
Fulltime
Required Application Documents
Cover Letter, Curriculum Vitae or Resume
What do we believe at RIT?
Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.
As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).
Department/College Description
Office of Financial Aid and Scholarships - Enrollment Management
How To Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number
Additional Details
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Hourly/Salary Minimum
45700
Hourly/Salary Maximum
76500