Dining Services Supervisor

Dining Services Supervisor

9557BR

Finance & Administration

Aux-Dining

Job Summary

Hours
Sunday 8a-4:30p
Monday- Thursday 11:30a-8p
Friday and Saturday Off

Job Responsibilities

Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner.
Workday: expectation to be on the floor of Kosher operation for 90% of the time supervising, training, helping both employees and customers.
Comply with Kosher regulations unger the supervision of the Rabbi.

Major Responsibilities
Operations:

• Hire, supervise, schedule, train student staff on a specific shift to ensure meal periods run smoothly and efficiently. Follow Student Employment Office’s policies and procedures
• Assisting as a barista when needed
• Order products from vendors as assigned
• Inventory oversight
• Cleanliness of the facility as well as proper sanitation and safety procedures.
• Opening and closing of the unit and securing the building depending on schedule.
• Thorough knowledge of proper food handling, including storage and serving techniques.
• Some understanding of equipment on serving lines
• Possess a good understanding of POS systems, InfoGenesis, Agilisys
• Oversight of cash handling procedures for the unit
• Knowledge and understanding of department and Institute personnel policies and objectives to deal with staff and customers
• Adhere to and follow precautionary measures as they relate to safety in the workplace
• Perform other duties as assigned

Required Qualifications

• Serve Safe certification or ability to obtain within 6 months of hire date
  
• 3-5 years high volume restaurant experience
  
• Allertain certified or ability to obtain within six months of hire
  
• Excellent customer service skills in a fast-paced environment
  
• Strong computer skills
  
  Skills
  
• Ability to lead, supervise, and work collaboratively with multiple staff.
  
• Possess professional judgment and ability to independently make sound operational decisions.
  
• Skilled at addressing a variety situation and negotiating successful outcomes with a diverse group of stakeholders.
  
• Ability to learn and adapt to new systems and applications as needed.
  
• Demonstrated ability to deliver exceptional customer service.
  
• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency.
  
• Strong time management, organizational and multi-tasking skills.
  
• Ability to meet multiple deadlines and manage competing priorities.
  
• Must be adaptable to a frequently changing environment and ability to adhere to professional standards in stressful situations.
  
• Ability to follow New York State and Monroe County health codes as they relate to health, sanitation and safety.
  
• Ability to work with the customer and management in resolving potential diet limitations of the customer.
  
• Understand and comply with all institute and department policies and procedures.
  
• Ability to work professionally, ethically and with integrity; uphold the vision, mission and core values of the University.
  
• Ability to report to work on time, adhere to break policy, wear proper uniform and hair restraint.

Work Location

Henrietta Campus — 100%

Wage Band

114H

FLSA Category

Non-exempt

Employment Category

Fulltime

Required Application Documents

Curriculum Vitae or Resume

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Department/College Description

Located in Central Campus, RIT Dining’s newest establishment, the Kosher Kitchen is scheduled to open in January of 2022. This location will offer a NY Style Kosher Deli experience with daily hot entrees and grab and go options. In addition, the Kosher Kitchen will support the RIT community for Shabbat meals as well as holiday needs.

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Hourly/Salary Minimum

16

Hourly/Salary Maximum

25