Associate Director of Admissions and Data Operations

Associate Director of Admissions and Data Operations

9344BR

National Technical Institute for the Deaf

NTID Enrollment Management

Job Summary

The Associate Director of Admissions and Data Operations is responsible for providing strategic, technical operational and managerial leadership to the RIT/NTID Office of Admissions and its affiliated units within the division. This includes optimizing, implementing, and managing data and technological systems for student recruitment (presently Slate, OnBase, PeopleSoft/SIS, ProSam) and supervising front-end personnel in support of application health and enrollment solutions in the RIT/NTID Office of Admissions. Duties include:

• Performing data maintenance and monitor procedural operations pertaining to the admissions application review process, database systems and business practices;
• Developing and maintaining queries and report generation for critical data collection and analyses within the office and division needs (pre-college outreach, regional STEM centers and programs, dual-credit projects);
• Implementing data-loading system processes and upgrades in support of efficiencies in building and maintaining teacher/stakeholder databases, application processing workloads, targeted and personalized marketing, and communication engagements with external audiences;
• Providing on-site leadership in the supervision and evaluation of front-end personnel, enrollment management system applications operators and student workers; and
• Performing strategic leader roles regarding Slate optimization and growth opportunities to support imminent trends and challenges in recruitment and engagement with external audiences.

Job Responsibilities

• Point person for RIT’s enrollment management technological systems (i.e., Slate, SIS/PeopleSoft OnBase)
  • Perform data maintenance and monitor procedural operations pertaining to the admissions application review process, database systems and business practices; establish policies and procedures as such.
  • Implement data-loading system processes and upgrades to support building and maintaining teacher/stakeholder databases, student application processing workloads, and targeted and personalized marketing and communication engagements with external audiences (i.e., prospective students, funding sources).
  • Perform and troubleshoot appropriate user- and system-level testing to ensure student application functionality.
  • Manage and update day-to-day enterprise-based campus system and document imaging processes.
  • Determine access privileges and training of staff and external users of enrollment management platforms to perform operations in the system with accuracy.
  • Partner with cross-functional teams: Undergraduate Admissions Office; Graduate Admissions and the Enrollment Management Systems Administration; and NTID Communications, Marketing and Multimedia Services in the identification, maintenance, and implementation of campus-wide upgrades to business applications, database management system and department standards that supports RIT/NTID Admissions.
• Provide on-site leadership in the supervision and evaluation of front-end personnel, enrollment management system applications operators and student workers
• ???????Monitor day-to-day workloads, including data entry and processing, external communications with students (i.e., acceptance letter, scholarship letter), troubleshooting and project development.
• Develop and manage office policy and procedures and business processes.
• Responsible for hiring, completing performance assessments, coordinating meetings, and the like.
• Serve as a customer service representative and interact with RIT/NTID visitors
• ???????Perform as a strategic leader in conjunction with the Enrollment Management Systems Administration and related teams in support of Slate optimization and growth opportunities regarding imminent trends and challenges in recruitment and engagement with external audiences. Such initiatives include operational efficiencies, generation of leads, maximization of Slate options and opportunities and breadth of reports and analyses-
• Maintain queries and report generation for critical data collection and analyses within the department and division needs (pre-college outreach, regional STEM centers and programs, dual-credit projects)
• Work with the Admissions Counselor team to ensure optimal efficiencies in the application review process and communication of admission outcomes. Coordinate logistics with the Travel Coordinator, including the support of student workers, to support robust database platform organization and efficiencies, data maintenance, validation and new lead tasks

Required Qualifications

• Bachelor's degree
• 5+ years of experience working in educational or other professional settings with system-wide record management systems.
• Areas of specialization in Business, Information Systems, Marketing, Statistics and Management.
• American Sign Language proficiency expected or reasonable level of work involvement within deaf/hard of hearing communities utilizing a variety of communication strategies and modes; optimum commitment to acquiring ASL proficiency expected for the latter.
• Demonstrated proficiency creating and running reports to be imported (i.e., Excel) in formats for data presentation and analysis.
• Familiarity with deaf education, postsecondary education landscape, best admissions practices and future secondary and postsecondary education trends.
• Experience and skills, including business writing, effective receptive and expressive communication, supervising teams and working across departments/units.
• High level of attention to quantitative details and analytical scrutiny and accuracy working with student records.
• Ability to maintain high level of security and ethical standards when dealing with confidential information.
• Experience responding to requests for information, creation of queries in response to ad hoc requests and summarization and validation of data.
• Innate actions in keeping up with technological advancements and system upgrades.

Preferred Qualifications

• 5+ years of experience working in higher education, preferably in Admissions, with system-wide record management systems.
• Experience with Slate, PeopleSoft/SIS, OnBase and/or other similar student records management software system and document imaging systems.

Required Minimum Education Level

BA, BS

Work Location

Henrietta Campus — 100%

Shift

Day

Wage Band

119A

FLSA Category

Exempt

Employment Category

Fulltime

Required Application Documents

Cover Letter, Curriculum Vitae or Resume

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Department/College Description

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Hourly/Salary Minimum

52300

Hourly/Salary Maximum

87600