As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
612 Wilson Blvd, Rochester, New York, United States of America, 14627Opening:
Worker Subtype:
RegularTime Type:
Scheduled Weekly Hours:
40Department:
100037 Department of Public SafetyWork Shift:
UR - Rotating (United States of America)Range:
UR PSOA 025 HCompensation Range:
$21.29 - $27.53The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement.
Responsibilities:
Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.Join Our Team as a Dispatcher at the Department of Public Safety!
About the Role: The Communication Center at the U.R. Department of Public Safety is looking for skilled dispatchers to boost our emergency response and monitoring efforts. If you’re ready to make a difference and thrive in a fast-paced environment, this role is for you!
What You'll Do:
- Answer calls from University officers, staff, students and the public
- Use dispatch software and manage alarm/surveillance systems
- Coordinate communication between University Officers and local law enforcement
- Monitor CCTV cameras and handle fire/burglary alarms
Who We’re Looking For:
- Someone who excels in high-pressure situations and is great at multitasking
- A person with strong critical thinking skills and a passion for helping others
- Prior experience with dispatch systems is a plus- ex: CAD
- Ability to stay calm and composed during emergencies
What You Need:
- High School Diploma
- Valid NYS Driver’s License
- Preferred experience in Dispatching, Emergency Response or First Responder roles
- Excellent communication and multitasking skills
- Ability to make quick decisions and work well in a team
- Fast and accurate keyboard data entry skills
Schedule:
- Flexible hours needed due to 24/7 operations - Dispatchers must maintain flexible schedules to accommodate operational requirements.
- Flexibility to work all shifts, including weekends and holidays
EOE Minorities / Females / Protected Veterans / Disabled:
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.