Baldwin Richardson Foods is focused on enriching the flavor of life. As a full-service liquid products supplier and strategic partner to the food and beverage industry, Baldwin Richardson Foods combines its formulation expertise and unique packaging options with robust processing capabilities to produce high-quality sauces, toppings, syrups, fillings, and shelf-stable beverages for the world's most iconic Quick Service Restaurants (QSRs), Consumer Packaged Goods (CPG) brands, and food service companies. Its state-of-the-art Innovation & Culinary Center transforms trends and culinary inspiration into legendary products through an award-winning commercialization process. The company also manufactures and markets Mrs. Richardson's dessert sauces and Nance's mustards/condiments in addition to producing finished goods for the private label sector. BRF maintains its headquarters and a manufacturing facility in Macedon, New York; with a Culinary Innovation Center in Westmont, Illinois; and offices and manufacturing facilities in Williamson, New York; Pennsauken, New Jersey; and Corona, California.
This role is located at both the Macedon, NY and Williamson, NY locations.
WHAT WE NEED
The Employee Experience Specialist is responsible for supporting and administering programs related to employee engagement, internal communications, and workplace culture. This individual brings attention to detail, initiative, critical thinking and during the full employee lifecycle will support coordination of internal communication activities and employee events. This role is required to provide onsite support at both our Macedon and Williamson facilities.
WHAT YOU WILL DO
Internal Communications: 50%
- Execute the internal communications strategy for BRF, including key messaging, communication channels, and tactics
- Support the planning and execution of BRF Town Halls and Ask Me Anything Sessions across all locations
- Create and deliver internal communications content, including but not limited to, email updates, newsletters, flyers, and presentations
- Ensure internal communication materials align to BRF Brand Guidelines
- Support collaborative communication to ensure internal stakeholders receive notice about organizational initiatives, changes, and events
- Collaborate with internal teams, including, but not limited to, the Leadership, Operations, People, Marketing, and Business Enablement teams to translate and align key strategy and communications across the enterprise
- Maintain internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with BRF goals and CARE values
- Monitor and measure the effectiveness of internal communication efforts, and make recommendations for improvement based on feedback and data analysis
- Develop and maintain an internal communications content calendar to ensure that internal communications are timely and relevant
Employee Engagement/Events: 45%
- Execute the employee engagement strategy to ensure the success of employee events and activities, annual and pulse surveys, and employee recognition programs
- Partner with internal cross functional stakeholders to develop and deliver programs to increase employee engagement, satisfaction, and retention
- Ownership of employee recognition programs including the CARE Coin recognition program, anniversary awards, retirement gift, holiday gifts, and bereavement/get well flowers.
- Collaboration with cross-functional teams across all BRF locations to plan and execute staple employee events/activities including Ask Me Anything Sessions, Manufacturing Week, and 12 Days of Cheer
- Support the annual Great Place to Work Survey process (set up, communication of, data preparation) across the enterprise
- Ownership of the Cultural Ambassador Program
- Serve as chair of the Employee Engagement Committee
People Team Support: 5%
- Serve as a point of contact for employees coming to the HR areas with questions to ensure they have a positive experience and are assisted in a timely manner. Use every opportunity and interaction to drive our inclusive culture and improve employee experience.
- Support of employee-focused People Team activities to drive engagement
- Represent People Team at internal events such as Ask Me Anything Sessions and Monthly Communication Meetings
- Fill in at reception in Macedon or Williamson as required (primarily vacation coverage).
- Travel is required, on a regular, weekly schedule, to the Williamson facility.
WHAT YOU NEED TO BE SUCCESSFUL
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education/Experience:
- Bachelor’s degree Business, English Literature, Creative Writing, Psychology, Human Resources and two (2) years’ experience related to communications, content development, event planning and/or Marketing
- Experience creating content for internal communications using Microsoft Office Suite, Canva, or similar tools such as Adobe Creative Suite required
- Experience in event planning across multiple geographic locations, a plus
Knowledge, Skills, and Abilities:
- Ability to read, write and speak fluently in English is required.
- Positive, proactive, and collaborative attitude. Strong execution skill are a must.
- Ability to convey information to a variety of audiences and ability to adjust delivery methods and styles according to what would be received most effectively.
- Strong intrapersonal skills to work effectively with diverse group of people, including cross- functional teams in multiple locations.
- Strong written and oral communication skills
- Creativity
- Critical thinking skills
- Customer service skills
- Time management skills
- Organizational and prioritization skills
- To perform this job successfully, an individual should have Intermediate knowledge of Outlook, Microsoft Word, Teams and Excel. Fluent enough with PowerPoint to develop and edit engaging training materials. Experience with ADP is helpful. Experience with Canva or Prezi a plus.
At BRF, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $75,000 and $85,000 annually. Your base pay will depend on your skills, qualifications, experience, and location.
You'll also receive a comprehensive benefits package including low premium and out of pocket cost medical, dental and vision coverage, 401k with company match, generous sick and vacation time, 9 paid holidays, birthday and floating holidays, volunteer time and more!
Read more about who we are at:
www.brfoods.com or www.linkedin.com/company/baldwin-richardson-foods