Administrative Assistant IV - Outpatient Access Specialist (OAS) Coordinator

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Opening:

Worker Subtype:

Time Type:

Scheduled Weekly Hours:

Department:

Work Shift:

Range:

Compensation Range:

Responsibilities:

Schedule

7:30 AM-4 PM

Responsibilities

About the Role:
Join our team as an Administrative Assistant serving as an Outpatient Access Specialist (OAS) Coordinator. You will play a pivotal role in providing administrative support to the Ambulatory OAS Float Pool, reporting directly to the Ambulatory OAS Administrator.

Key Responsibilities:

Leadership & Supervision:

• Manage and supervise the OAS Float Pool staff, providing direction, training, conducting performance reviews, and making recommendations for hiring, termination, and promotions.

Independent Initiative:

• Execute advanced and complex assignments independently, exercising judgment and discretion while handling highly confidential information with limited supervision.

Staff Management:

• Prioritize assignments, oversee proper training, conduct regular touch-base sessions, and determine staffing allocations based on department requests.

Recruitment Support:

• Assist the OAS Admin with recruitment efforts and maintain an efficient OAS tracking system, ensuring a smooth hiring process for 30-50 applicants weekly.

Multitasking & Communication:

• Manage multiple projects, communicate effectively, and initiate various tasks such as staff check-ins, quality control, site assessments, payroll processing, and staff education.

Process Enhancement & Communication:

• Update OAS documents and workflows, maintain consistent communication with float staff and relevant departments, and conduct monthly staff meetings for ongoing improvement.

Requirements:

Leadership Skills:

• Proven ability to lead and manage a team, make effective decisions, and mentor staff.

Organizational Agility:

• Excellent multitasking abilities to oversee various projects concurrently while maintaining attention to detail.

Communication Proficiency:

• Strong verbal and written communication skills for effective interaction with staff and departments.

Independence & Judgement:

• Capacity to work independently, exercise sound judgment, and manage confidential information with discretion.

Administrative Competence:

• Proficient in administrative tasks, including recruitment support, documentation, and workflow maintenance.

Flexibility & Adaptability:

• Ability to adapt to changing priorities and manage competing demands efficiently.

Qualifications:

• College graduation or an equivalent combination of experience and training.
• 1 year of relevant administrative experience.

Join Us:

If you are a proactive, organized, and independent professional seeking a dynamic role that combines administrative expertise with leadership opportunities, apply now to become an integral part of our Ambulatory OAS team.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

EOE Minorities / Females / Protected Veterans / Disabled:

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.  This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.