Tompkins Community Bank - Perry, NY - 1/02/2025
OverviewResponsible for performing a variety of duties to meet the commercial credit needs of business customers; comply with operating policies and procedures established for the commercial services function; communicate with appropriate personnel; respond to inquiries or requests for information; maintain appropriate records and provide assigned reports. ResponsibilitiesPerform daily duties:Review reports for accuracy.Perform system balancing.Verify accuracy of online maintenance.Prepare an...
Tompkins Community Bank - Geneseo, NY - 12/31/2024
OverviewThis position is will be expected to support the efficient and accurate paying and receiving function and sales and service function of the Company branch according to Company policies and procedures. The position will also oversee security and compliance within the unit; ensure department compliance with all operating policies and procedures and communicating with appropriate personnel. This position will be expected to perform the duties of both a Teller and a Customer Service Repre...
Tompkins Community Bank - Ithaca, NY - 12/30/2024
Overview***Location flexible in any Tompkins Community Bank Market only. Hybrid schedule may be an option within the markets once training is complete.***The BSA/AML Specialist FIU (Financial Investigations Unit) role works under the BSA/AML FIU Supervisor and in close conjunction with the BSA/AML/OFAC Officer to conduct thorough BSA/AML Investigations of customer transactions and prepare SARs in order to ensure the Bank is in compliance with all BSA/AML regulatory requirements. This position...
Tompkins Community Bank - Ithaca, NY - 12/30/2024
Overview***Location flexible in any Tompkins Community Bank Market only. Hybrid schedule may be an option within the markets once training is complete.***The BSA/AML Specialist is responsible for performing analysis of financial and non-financial data to ensure compliance with Bank Secrecy Act ( BSA )/Anti-Money Laundering ( AML ) and Office of Foreign Asset Control ( OFAC ) laws, regulations, and regulatory guidance. The BSA/AML Specialist will be responsible for analyzing and interpreting d...
Tompkins Community Bank - Ithaca, NY - 12/30/2024
Overview***Location flexible in any Tompkins Community Bank Market only. Hybrid schedule may be an option within the markets once training is complete.***The BSA/AML Specialist is responsible for performing analysis of financial and non-financial data to ensure compliance with Bank Secrecy Act ( BSA )/Anti-Money Laundering ( AML ) and Office of Foreign Asset Control ( OFAC ) laws, regulations, and regulatory guidance. The BSA/AML Specialist will be responsible for investigating complex Enhanc...
Tompkins Community Bank - Batavia, NY - 12/23/2024
OverviewIdentifying and pursuing new business opportunities by building relationships with potential clients and centers of influence. Understanding clients' needs and customizing insurance programs to maximize the value of their insurance spend. In addition to acquiring new clients, maintaining long-term relationships with existing clients and centers of influence. ResponsibilitiesBusiness Development:Proactively identify and prospect new business opportunities.Develop and maintain a robust ...
Tompkins Community Bank - Batavia, NY - 12/20/2024
OverviewIdentifying and pursuing new business opportunities by building relationships with potential clients and centers of influence. Understanding clients' needs and customizing insurance programs to maximize the value of their insurance spend. In addition to acquiring new clients, maintaining long-term relationships with existing clients and centers of influence ResponsibilitiesBusiness Development:Proactively identify and prospect new business opportunities.Develop and maintain a robust p...
Tompkins Community Bank - Batavia, NY - 12/12/2024
OverviewThis position is located at our Batavia Office, and the selected candidate must be available to work in the office three (3) days a week.Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of c...
Tompkins Community Bank - Batavia, NY - 12/04/2024
OverviewThis position location is flexible to work at be located at our Corporate Headquarters office in Ithaca, NY, or Batavia, NY, or Wyomissing, PA. Selected candidate must be able to work in the office three (3) days a week. Tompkins is seeking a Talent Acquisition Specialist with a focus on Insurance recruitment to join our dynamic Talent Acquisition team! In this key role, you will be responsible for executing the full life-cycle recruitment strategy to attract top insurance talent to o...
Tompkins Community Bank - Batavia, NY - 12/03/2024
OverviewTo consistently exceed the expectations of our Personal Insurance customers by performing a variety of duties to meet their insurance service needs. Responsibilities Receive and Process telephone service requests , including but not limited to, policy endorsements, cancellations, billing and identification card issuance Thoroughly and accurately document agency management system and ImageRight Maintain thorough knowledge of company procedures Process all in-coming and out-going mail R...
Tompkins Community Bank - Batavia, NY - 12/03/2024
OverviewEngages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their fin...
Tompkins Community Bank - Le Roy, NY - 11/21/2024
OverviewTo consistently meet or exceed the expectations of our Personal Insurance customers. Working together with your teammates to grow and develop our book of business while adhering to the processes and procedures of our company. ResponsibilitiesOverall account management-utilizing TIA procedures, AMS, Image Right all TIA systemsUtilize PL Rater when preparing quotes in fulfilling clients needs and expectationsComplete service requests including but not limited to claims, premium payments...
Tompkins Community Bank - Blue Bell, NY - 11/15/2024
OverviewResponsible for leading financial planning-related activities, including but not limited to retirement planning, wealth preservation and transfer planning, and business succession planning, as well as developing, employing and driving planning-related initiatives that enhance client experience standards efforts across the organization. Will also be the leading business partner to partner with advisors, understand the financial landscape for our clients, create and deliver financial pl...
Tompkins Community Bank - Batavia, NY - 10/22/2024
OverviewTo assist the Commercial Lines Manager in the overall direction and management of the Commercial Lines Insurance department in accordance with the goals, objectives, and policies of the agency. To assist in planning, organizing and staffing activities of the Commercial Lines Insurance Department. To supervise the performance of all Account Managers in your market, in meeting agency objectives in regards to our customer service standards. To assist in maintaining strong and effective r...
Tompkins Community Bank - Batavia, NY - 9/09/2024
OverviewResponsible for cultivating, growing and maintaining small business accounts and relationships consistent with Tompkins Insurance strategies. To provide assistance to the CBU Team Leader in the handling and processing of new and renewal commercial business. Meet with insurance company representatives such as automation specialists, marketing representatives and underwriters regarding CBU issues and activities. Provide direction and guidance to Processor on a daily basis. To provide in...
Tompkins Community Bank - Pittsford, NY - 8/15/2024
OverviewResponsible for the management and business development of Tompkins Financial Advisors (TFA) in an assigned market. Expected to ensure an exceptional client experience with complete wealth management services including planning, investments and trust services; lead wealth management business development efforts within the market; oversee or manage assigned wealth management accounts in accordance with legal requirements, and department policies and procedures; prepare and/or supervise...