Tompkins Community Bank Jobs

OverviewAnswers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and su...

OverviewResponsible for providing credit and financial analysis support to the commercial lending function as well as the credit administration function. The position will require active participation in new credit requests, loan reviews and credit discussions with stakeholders. The ideal candidate will be responsive to loan officers and other loan staff throughout due diligence, approval process, and continued portfolio monitoring. ResponsibilitiesDevelop credit and financial analysis suppor...

Overview***This position location is flexible to work at our Corporate Headquarters office in Ithaca, NY, or Batavia, NY, Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office two (2) days a week.*** As part of the Marketing Team, the Social Media Manager will be responsible for leading and overseeing the development and implementation of comprehensive social media strategies to enhance brand visibility, engagement, and traffic across all platforms. This role r...

OverviewResponsible for providing credit and financial analysis support to the commercial lending function as well as the credit administration function. The position will require active participation in new credit requests, loan reviews and credit discussions with stakeholders. The ideal candidate will be responsive to loan officers and other loan staff throughout due diligence, approval process, and continued portfolio monitoring. ResponsibilitiesDevelop credit and financial analysis suppor...

OverviewEngages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their fin...

Overview***This position location is flexible to work at our Corporate Headquarters office in Ithaca, NY, or Amherst, NY or Batavia, NY, Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office three (3) days a week.*** The AML/CFT Onboarding Coordinator leads the Bank s Anti-Money Laundering (AML) Program onboarding process and assists in ensuring the Bank s compliance with AML laws and regulations. The Onboarding Coordinator supports the Assistant AML Officer to...

OverviewTo consistently meet or exceed the expectations of our Personal Insurance customers. Working together with your teammates to grow and develop our book of business while adhering to the processes and procedures of our company. ResponsibilitiesOverall account management-utilizing TIA procedures, AMS, Image Right all TIA systemsUtilize PL Rater when preparing quotes in fulfilling clients needs and expectationsComplete service requests including but not limited to claims, premium payments...

OverviewThis position will be expected to provide a research discipline of independently identifying business needs and determining technical solutions to business problems by defining and documenting requirements. Solutions often include a software-systems development component but also may consist of process improvement, organizational change or strategic planning and policy development. This position will work with stakeholders from departments throughout all affiliate companies of Tompkin...

OverviewTo provide the highest level of quality service to the Client.To provide assistance to Commercial Lines Supervisor.Assist Account Executives in handling and processing of new and renewal commercial business. ResponsibilitiesContact insured for updated renewal information and assist producer/marketer in completion of applications for new and renewal business on designated accounts as directed.Contact Marketing Department to obtain best markets for all new and renewal business and perfo...

Overview***This position location is flexible to work at our Corporate Headquarters office in Ithaca, NY, or Amherst, NY or Batavia, NY, Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office three (3) days a week.***The BSA/AML Specialist is responsible for performing analysis of financial and non-financial data to ensure compliance with Bank Secrecy Act ( BSA )/Anti-Money Laundering ( AML ) and Office of Foreign Asset Control ( OFAC ) laws, regulations, and re...

OverviewAnswers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and su...

OverviewEngages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their fin...

OverviewEngages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their fin...

OverviewTo consistently meet or exceed the expectations of our Personal Insurance customers. Working together with your teammates to grow and develop our book of business while adhering to the processes and procedures of our company. ResponsibilitiesOverall account management-utilizing TIA procedures, AMS, Image Right all TIA systemsUtilize PL Rater when preparing quotes in fulfilling clients needs and expectationsComplete service requests including but not limited to claims, premium payments...

OverviewThis position location is flexible to work any of our offices in Ithaca, NY, or, Batavia, NY, or Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office three (3) days a week.The Commercial Real Estate Review appraiser is responsible for the review of Commercial Real Estate appraisals for all properties located in the Bank s portfolio. The Appraiser position will also conduct internal evaluations of real property. This role will support the Collateral and...

Overview***This position location is flexible to work at our Corporate Headquarters office in Ithaca, NY, or Amherst, NY or Batavia, NY, Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office three (3) days a week.***The BSA/AML Specialist is responsible for performing analysis of financial and non-financial data to ensure compliance with Bank Secrecy Act ( BSA )/Anti-Money Laundering ( AML ) and Office of Foreign Asset Control ( OFAC ) laws, regulations, and re...

OverviewResponsible for performing various complex duties relating to Compliance function specializing in the Community Reinvestment Act (CRA), Fair Lending and Home Mortgage Disclosure Act (HMDA) programs, and providing direct assistance to the Director of Bank Compliance for the Company. Works with all markets and their associated programs and personnel.Flexible Location: This position is located at our Corporate Headquarters office in Ithaca, New York. Tompkins also maintains administrativ...

Overview***This position location is flexible to work at our Corporate Headquarters office in Ithaca, NY, or Amherst, NY or Batavia, NY, Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office two (2) days a week.***The Compliance Officer Deposits reports to the Director of Bank Compliance and is responsible for assisting with the management of the Tompkins s Compliance Management System (CMS), to ensure the bank is in compliance with its policies and procedures ...

OverviewIdentifying and pursuing new business opportunities by building relationships with potential clients and centers of influence. Understanding clients' needs and customizing insurance programs to maximize the value of their insurance spend. In addition to acquiring new clients, maintaining long-term relationships with existing clients and centers of influence. ResponsibilitiesBusiness Development:Proactively identify and prospect new business opportunities.Develop and maintain a robust ...

OverviewIdentifying and pursuing new business opportunities by building relationships with potential clients and centers of influence. Understanding clients' needs and customizing insurance programs to maximize the value of their insurance spend. In addition to acquiring new clients, maintaining long-term relationships with existing clients and centers of influence ResponsibilitiesBusiness Development:Proactively identify and prospect new business opportunities.Develop and maintain a robust p...