Tompkins Community Bank Jobs

OverviewTo consistently meet or exceed the expectations of our Personal Insurance customers. Working together with your teammates to grow and develop our book of business while adhering to the processes and procedures of our company. ResponsibilitiesOverall account management-utilizing TIA procedures, AMS, Image Right all TIA systemsUtilize PL Rater when preparing quotes in fulfilling clients needs and expectationsComplete service requests including but not limited to claims, premium payments...

Overview**Position may be based out of Pittsford, NY or Batavia, NY**Responsible for providing high-level administrative support for members of the Executive Team Serves as an assistant to the Chairperson of the Company on corporate matters. This position is part of an Administrative Team where members provide back up and coverage during vacations and other periods of time. ResponsibilitiesPerform various administrative duties to assist the Executive Team, including, but not limited to, the f...

OverviewThis position is will be expected to support the efficient and accurate paying and receiving function and sales and service function of the Company branch according to Company policies and procedures. The position will also oversee security and compliance within the unit; ensure department compliance with all operating policies and procedures and communicating with appropriate personnel. This position will be expected to perform the duties of both a Teller and a Customer Service Repre...

OverviewResponsible for leading financial planning-related activities, including but not limited to retirement planning, wealth preservation and transfer planning, and business succession planning, as well as developing, employing and driving planning-related initiatives that enhance client experience standards efforts across the organization. Will also be the leading business partner to partner with advisors, understand the financial landscape for our clients, create and deliver financial pl...

OverviewTo consistently meet or exceed the expectations of our Personal Insurance customers. Working together with your teammates to grow and develop our book of business while adhering to the processes and procedures of our company. ResponsibilitiesOverall account management-utilizing TIA procedures, AMS, Image Right all TIA systemsUtilize PL Rater when preparing quotes in fulfilling clients needs and expectationsComplete service requests including but not limited to claims, premium payments...

OverviewThis position is will be expected to support the efficient and accurate paying and receiving function and sales and service function of the Company branch according to Company policies and procedures. The position will also oversee security and compliance within the unit; ensure department compliance with all operating policies and procedures and communicating with appropriate personnel. This position will be expected to perform the duties of both a Teller and a Customer Service Repre...

OverviewTo assist the Commercial Lines Manager in the overall direction and management of the Commercial Lines Insurance department in accordance with the goals, objectives, and policies of the agency. To assist in planning, organizing and staffing activities of the Commercial Lines Insurance Department. To supervise the performance of all Account Managers in your market, in meeting agency objectives in regards to our customer service standards. To assist in maintaining strong and effective r...

OverviewThe Internal Auditor is responsible for conducting audits as assigned by the Internal Audit Manager and/or Director of Internal Audit Services; possess the ability to apply critical thinking skills to understand the objectives of audit tests across various audit functions; responsible for identifying process improvement opportunities throughout the audit process; perform multiple audits and/or tasks concurrently and efficiently; travel to markets to perform audits as directed. This po...

OverviewTo provide the highest level of quality service to the Client.To provide assistance to Commercial Lines Supervisor.Assist Account Executives in handling and processing of new and renewal commercial business. ResponsibilitiesContact insured for updated renewal information and assist producer/marketer in completion of applications for new and renewal business on designated accounts as directed.Contact Marketing Department to obtain best markets for all new and renewal business and perfo...

OverviewEngages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their fin...

OverviewResponsible for the management and business development of Tompkins Financial Advisors (TFA) in an assigned market. Expected to ensure an exceptional client experience with complete wealth management services including planning, investments and trust services; lead wealth management business development efforts within the market; oversee or manage assigned wealth management accounts in accordance with legal requirements, and department policies and procedures; prepare and/or supervise...

OverviewAnswers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and su...

OverviewResponsible for performing a variety of duties to support the Commercial Lines Department by obtaining, developing, expanding and servicing account. ResponsibilitiesExceed the expectations of our Employee Benefits Insurance customers by performing a variety of duties to meet their insurance service needs.Sell new and renewal accounts in keeping with agency and individual goals.To renew existing book of business to meet or exceed Agency retentions goals and create cross sell opportunit...

OverviewResponsible for performing a variety of duties to support the Commercial Lines Department by obtaining, developing, expanding and servicing account. ResponsibilitiesExceed the expectations of our Employee Benefits Insurance customers by performing a variety of duties to meet their insurance service needs.Sell new and renewal accounts in keeping with agency and individual goals.To renew existing book of business to meet or exceed Agency retentions goals and create cross sell opportunit...

OverviewResponsible for performing a variety of duties to support the Commercial Lines Department by obtaining, developing, expanding and servicing account. ResponsibilitiesExceed the expectations of our Commercial Insurance customers by performing a variety of duties to meet their insurance service needs.Sell new and renewal accounts in keeping with agency and individual goals.Renew existing book of business to meet or exceed Agency retentions goals and create cross sell opportunities to cur...

OverviewResponsible for performing a variety of duties to support the Commercial Lines Department by obtaining, developing, expanding and servicing account. ResponsibilitiesExceed the expectations of our Commercial Insurance customers by performing a variety of duties to meet their insurance service needs.Sell new and renewal accounts in keeping with agency and individual goals.Renew existing book of business to meet or exceed Agency retentions goals and create cross sell opportunities to cur...