Supplier Relationship Manager

The Supplier Relationship Manager is responsible for establishing and managing relationships with qualified suppliers and monitoring supplier performance. Partners with internal cross-functional teams to establish and maintain relationships with suppliers to ensure Paychex operates in a strategic and goal-oriented manner. Responsible for the oversight, management, and reporting of supply chain risk activities. Works with key internal stockholders to develop and execute risk mitigation strategies throughout the supply chain.

• Establishes strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize supplier management processes, tools, and policies to achieve performance objectives and mitigate risk.
• Determines and leads supplier ongoing monitoring plan with cross-functional teams with focus on business reviews, issue management reviews, performance score carding, contract management reviews, risk management reviews, etc.
• Identifies and tracks industry trends relating to supplier programs, financial and/or compliance risks, program issues that are impacting supplier services from achieving performance goals and present resolution and improvement opportunities.
• Mitigates supply chain risk through supplier qualification, development, and alternatives.
• Develops, prepares and communicates supplier performance metrics, evaluation criteria, and scorecard results.
• Prepares and executes bid packages utilizing Request for Information (RFI), Request for Proposal (RFP), Request for Quote (RFQ), etc. to meet criteria of pricing, quality, quantity, availability, and delivery dates.
• Performs other duties as assigned.