Inside Sales Representative - HR Solutions

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Inside Sales Representatives are responsible for prospecting clients remotely and managing the entire sales cycle from within a designated Paychex Inside Sales Hub. The Inside Sales Representative engages with customers via phone, email, and other virtual channels, to effectively close deals and meet sales targets.

• Execute outbound warm calls and activities with current client base to generate leads, qualify opportunities, and build a strong sales pipeline. – 25%
• Follow up on partnership referrals and strategizing account targeting, to ensure a continuous flow of potential clients ready for the sales process. – 15%
• Conduct client meetings to analyze needs and develop targeted sales presentations and demos that address specific client requirements. – 15%
• Address objections by clarifying concerns and reinforcing solution benefits, utilizing closing techniques to secure commitments and finalize agreements. – 15%
• Maintaining accurate records of sales activities and client interactions in the CRM system to manage the sales pipeline effectively. – 10%
• Maintain a proactive prospecting cadence and follow up consistently to nurture and expand the sales pipeline. – 5%
• Deliver accurate sales forecasts and ensure accountability for meeting individual KPIs. – 5%
• Projecting a positive image in representing Paychex to clients and the community. – 5%
• Continually sharpen technical, competitive and sales skills knowledge to effectively represent the inside sales organization. – 4%
• May be required to travel for purposes of attending conference, training sessions and/or area regional or national meetings. – 1%

• 3+ years Inside or outside business-to-business sales, Preferred.
• 3+ years Digital Media, Health Insurance, HR Services, Retail, Hospitality, Recruitment, Financial Services, Insurance, Marketing, Automotive, Information Technology, Professional Services and/or Information Technology, Preferred
• High School Diploma, Required
• Associate’s degree, Preferred

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.