Purpose: The Systems Engineer provides enterprise system technical support and Information Technology services to the bank and its affiliates. The System Engineer is responsible for the server and storage infrastructure, operating system and application maintenance, and technical/administrative support of enterprise business applications. By using monitoring and support tools and best practices, the Systems Engineer will ensure a high level of security, performance, and availability of all critical systems.
Essential Functions:
- Document and update system configurations, architectures, policies, and procedures.
- Monitor and analyze system performance and usage and recommend improvements or enhancements.
- Monitors, maintains, and supports operational and security requirements for servers and applications.
- Administer and support Windows, Linux, and VMware operating systems and applications, such as Active Directory, Exchange, SQL Server, SharePoint, etc.
- Install, configure, and manage server and storage hardware and software, including virtualization, backup, recovery, and replication technologies.
- Ensures data security and recoverability for all supported systems.
- Coordinate and collaborate with other IT teams, vendors, and business users to provide technical guidance, support, and project delivery.
- Research and evaluate new technologies and solutions to improve system efficiency, reliability, and scalability.
- Troubleshoot and resolve system issues and incidents in a timely and effective manner.
- Performs system maintenance on weekends and evenings as necessary.
- Provides off-hours system support as part of an on-call rotation.
- Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
Job Related Qualifications:
- Education: Associate’s degree, Bachelor’s degree preferred
- Prior Experience: 5+ years of working with enterprise-grade antivirus, SPAM filtering, and related system management solutions. Proficient in Citrix, VMWare, Active Directory, SharePoint, and Microsoft 365. Skilled in technology stack transformation and modernization, and partnership with DevOps groups.
Competencies:
- Excellent verbal and written communication skills
- Responds to requests for information in a timely and professional manner
- Ability to take initiative in problem solving and make practical decisions
- Ability to work with all levels of staff and share ideas to achieve companywide results
- Ability to work independently and manage full scope of responsibilities with minimal supervision
- Excellent organizational skills with the ability to manage multiple priorities and meet established deadlines
- Collaborate within a group environment to understand projects, issues and changes as needed
- A general understanding of enterprise networks
Physical Requirements:
- Able to regularly sit for prolonged periods of time.
- Able to regularly stand for prolonged periods of time.
- Able to lift 30 lbs.
- Able to travel:
- Extensive computer usage is required.
- Ability to work:
Benefits:
- Medical, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Account(s)
- Company Paid Life Insurance, Long Term Disability, and Short Term Disability
- Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
- Tuition Reimbursement
- Employee Referral Program
- Wellness Reimbursement Program
- Star Volunteer Program
- Employee Banking and Financial Perks
- Paid Time Off (PTO)
- Company Paid Holidays
This job description is not exhaustive. The Systems Engineer may be required to perform other duties as assigned.
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.