Five Star Bank Jobs

Purpose: The Training Specialist is responsible for planning, developing, and delivering training curriculum, courses, and materials for employees, including Retail Banking. This position also delivers new hire orientation, systems training sessions, leadership development training, and assists with managing online compliance and skills training for all employees. Essential Functions:Responsible for delivering training to employees as assigned at training facility or other locations as needed...

Purpose: The Continuous Improvement Manager will lead and oversee the operational efficiency and effectiveness of the bank’s processes, driving the optimization of workflows and the integration of process improvements across multiple departments. This role is responsible for ensuring that the operational strategies align with business goals, while continually improving the productivity, quality, and risk management practices of the Operations team.Essential Functions:Lead Process Improvement ...

Purpose: The Retail Operations Manager is responsible for strategically leading a customer forward approach in developing and executing our operational standards for the retail network. The role is accountable for ensuring retail operational processes and procedures are efficient, appropriate, and executed consistently. The Retail Operations Manager provides oversight of the Retail Operations Team and the Quality Control team in addition to working collaboratively with other internal business...

Purpose: The Business Analyst is responsible for analyzing company functions, processes, and activities to improve computer-based business applications for the most effective use of resources and for the enhancement of the customer and employee experience. This position works closely with internal departments to identify business needs and recommend solutions for process improvement. Essential Functions:Consults with line of business to determine if system meets business needs including perfo...

Purpose: The Fraud Analyst I is tasked with conducting account reviews based on specific triggers to identify and prevent fraudulent transactions. This role also involves taking swift action to freeze funds or restrict accounts to protect the Bank and its customers from potential losses. The Fraud Analyst will utilize Q2 Sentinel software daily as their primary transaction monitoring system.Essential Functions:Reviews transaction monitoring alerts for fraudulent or unusual activity primarily ...

Purpose: The Fraud Supervisor is primarily responsible for supporting the Bank’s Anti-Fraud Program, which aims to detect, deter and prevent fraudulent activity. This position is also responsible for supporting the Bank’s Regulation E (Electronic Funds Transfer Act) Dispute Process through both the Bank’s organic customer base and its Banking-as-a-Service partners. The Fraud Supervisor role is responsible for supporting and supervising the staff within the Fraud area, to include a Regulation ...

Purpose: The SEC Reporting Analyst is responsible for the preparation of financial schedules and disclosures that support the Company’s external financial reporting requirements, primarily of the Securities Exchange Commission (SEC). This position is also responsible for research of applicable accounting and reporting disclosures requirements to adhere to appropriate accounting policies, procedures and disclosures in accordance with Generally Accepted Accounting Principles (GAAP). The positio...

Position Title: Internal Audit DirectorReports To: Board Audit Committee, dotted line to Chief Legal Officer and Corporate SecretaryDepartment: Internal Audit Purpose: Reporting to the Audit Committee of the Boards of Directors of Financial Institutions, Inc. and Five Star Bank, the Internal Audit Director has overall responsibility for the internal audit function, including developing, maintaining, and administering an Audit Program that is reflective of the evolving risk profile of the ente...

Purpose: The Sales Service Associate will be responsible for delivering a personalized and caring client experience, efficiently handling sales and service transactions, identifying financial needs, recommending products and services, and engaging business partners to improve the financial well-being of clients. The Sales Service Associate will have a thorough understanding of bank products and services as well as bank policies and regulations. This role will engage in sales and service activ...

Purpose: The Credit Analyst III is responsible for applying a high-level understanding and knowledge of commercial credit analysis in supporting the Bank’s Commercial Lending staff with more complex lending deals. The Credit Analyst III is also responsible for providing guidance to other Credit Analysts while supporting Management with Department expectations.Essential Functions:Conduct thorough credit assessments of individuals and businesses, utilizing financial statements, credit reports, ...

Purpose: Reporting to the Chief Compliance Officer, the Senior Compliance Officer – Fair and Responsible Banking will develop, implement, administer, and coordinate all aspects of the Bank’s Fair Lending program by working with the appropriate internal and external individuals, groups, or business lines to achieve continuous improvement to and ongoing success of the Fair and Responsible Banking Program. The successful candidate will be responsible for:Oversight, administration, and execution ...

Purpose: The Commercial Relationship Manager is responsible for cultivating external relationships with centers of influence and business owners in the local community for mid to large clients. This position is responsible for developing and managing a portfolio of new and existing commercial clients and developing deposit and fee-based income relationships consistent with the Bank’s strategic goals and objectives. Essential Functions:Works with business owners, management, or designated advi...

Purpose: We are seeking an experienced Compliance Manager to join our Courier Capital leadership team at a Registered Investment Advisor (RIA). The ideal candidate will possess deep expertise in compliance and regulatory requirements, specifically those enforced by the Securities and Exchange Commission (SEC), as well as an extensive background in managing compliance programs within the investment advisory space.This role will play a critical role in maintaining the firm’s adherence to all ap...

Purpose: The Retirement Services Specialist will be responsible for providing comprehensive retirement plan services to participants. This role includes supporting the educating plan participants in both group and one-on-one settings. This role will also act as a liaison to the plan recordkeeper, assisting plan participants with enrollment, rollovers, and any other service needs.Essential Functions:Participant Education:Develop and deliver educational sessions for plan participants on retirem...

Position Title: 2025 Summer Associate ProgramDepartment: Department/Area of Responsibility VariesPurpose: Five Star Bank understands that people are at the heart of its success and as such, its full-time paid summer associate program is designed to identify and develop the next generation of financial services professionals. We are looking for students with H.E.A.R.T. who embody our core values – humble, empowered, ambitious, resilient, and transparent – to help us advance our vision of being...

Purpose: Reporting to the President and Chief Executive Officer of a growing $6 Billion Community Bank based in Western and Central New York, the Chief Consumer Banking Officer is responsible for leading, managing and growing the Bank’s community-based retail network. This individual will establish goals and implement strategies to achieve growth, profit, operational efficiency, compliance, and best-in-class customer experience.Areas of executive leadership and strategic oversight include the...

Purpose: At Five Star Bank, our people are our greatest competitive advantage. As a Mortgage Loan Originator, you will use your expert knowledge of mortgage products and services and an advice-led approach to deliver personalized residential real estate solutions and build lasting relationships. As a Mortgage Loan Originator, you will drive productive sales and service activities, develop new business by educating existing and potential clients and exemplify Five Star Bank’s HEART values. The...

Purpose: At Five Star Bank, our people are our greatest competitive advantage. As a Mortgage Loan Originator, you will use your expert knowledge of mortgage products and services and an advice-led approach to deliver personalized residential real estate solutions and build lasting relationships. As a Mortgage Loan Originator, you will drive productive sales and service activities, develop new business by educating existing and potential clients and exemplify Five Star Bank’s HEART values. The...