Inside Sales Manager - HCM

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

The Inside DSM is accountable for managing a sales territory, hiring, and developing ISRs and implementing a territory sales plan leveraging high velocity selling motions. This position focuses on coaching and developing sales talent, creating a demand generation plan to achieve quota and driving operational excellence with KPIs and continuous improvement plans. This role focuses on [HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales] organizations but can refer to other business units. Various career paths exist, potential roles: Field Sales Manager, Lead Generation Director, PEO Inside Sales Manager, Inside Sales Director, and other leadership roles

• Responsible for leading HCM Inside Sales team.
• Manages the achievement of corporate objectives and sales quotas, within budgeted financial guidelines.
• Recruits, interviews, and hires job applicants and conducts performance reviews, coaching, and mentors inside sales representatives to enhance their selling skills and ensure consistency. to improve sales representative performance. Initiates, participates in, and supervises on-going training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge.
• Manage and supervise daily activities and KPIs of the inside sales team and directs sales staff in meeting or exceeding Paychex corporate goals. Monitors attainment versus forecast and takes corrective action when necessary.
• Identify potential management candidates and bring them to the attention of the Zone Manager – the ISM is accountable for the promotion path of their reps.
• Projects a positive image in representing the corporation to clients and the community.
• Ensures accuracy of weekly activity reports, audits commission and expense reports.
• Fosters a culture of proactivity, resilience, and accountability.

• Bachelor's Degree in Accounting, Business Administration, Marketing, or other relevant field - Required
• 4 years of experience in Business to Business Sales as high performer.
• 1+ year of experience in Leadership.
• 1+ year of experience in Inside Sales.
• 1 year of experience in HCM industry.

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.